Terms of service

Effective Date: 01/10/2024

Welcome to Lorenzi! By accessing or using our website, you agree to comply with and be bound by the following Terms and Services. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Services. Lorenzi reserves the right to modify these terms at any time, and any changes will be effective immediately upon posting on the site. Your continued use of the site constitutes your acceptance of the revised terms.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our website. By using this site, you represent and warrant that you meet these eligibility requirements.

3. Product Information

We strive to ensure that the information provided on our website is accurate and up to date. However, we do not warrant that any product descriptions, prices, or other content are error-free, complete, or current. Prices and availability are subject to change without notice.

4. Orders and Payments

When you place an order through our website, you agree to pay the full price for the products, including any applicable taxes and shipping charges. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price of the product, or suspicion of fraudulent activity.

5. Shipping and Delivery

Lorenzi aims to process and ship orders promptly within Europe. Shipping times may vary based on location and other factors. While we strive to meet estimated delivery dates, we cannot guarantee them. Lorenzi is not responsible for any delays caused by shipping carriers or unforeseen circumstances.

6. Returns and Exchanges

If you are not satisfied with your purchase, please contact us within 30 days of receiving your order. Products must be returned in their original condition and packaging to qualify for a refund or exchange. For more details, please refer to our Returns Policy on the website. As a consumer, you also have the right to cancel your order within 14 days of receiving your goods as per the EU Distance Selling Regulations.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Lorenzi or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission from Lorenzi.

8. Limitation of Liability

To the fullest extent permitted by law, Lorenzi shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the products sold. Your use of the site is at your own risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless Lorenzi, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses arising out of your use of the website or violation of these Terms and Services.

10. Governing Law

These Terms and Services shall be governed by and construed in accordance with the laws of France. Any disputes arising from these terms shall be resolved in the courts located in France.

11. Contact Information

If you have any questions about these Terms and Services, please contact us at:

Email: shopatlorenzi@gmail.com

Thank you for choosing Lorenzi! Enjoy shopping with us!